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Email: info@c12sales.co.uk

City & Guilds Qualified
All our sales people are qualified to City & Guilds standard in sales.
C12 Ltd t/a C12 Sales is required to gather, process and hold information about its employees, customers, suppliers, leads and other contracting parties in order to carry out its day to day operations, to meet its objectives and to comply with legal obligations.
We are committed to ensuring any personal data will be dealt with in line with the Data Protection Act 1998. To comply with the law, personal information will be collected and used fairly, stored safely and not disclosed to any other person unlawfully.
The aim of this policy is to ensure that everyone handling personal data is fully aware of the requirements and acts in accordance with data protection procedures. This document also highlights key data protection procedures within our organization.
C12 Sales will ensure that personal data will:
Definitions
The definition of ‘Processing’ is obtaining, using, holding, amending, disclosing, destroying and deleting personal data. This includes some paper based personal data as well as that kept on computer.
The Personal Data Guardianship Code suggests five key principles of good data governance on which best practice is based. C12 Sales will seek to abide by this code in relation to all the personal data it processes, i.e.
Types of Information Processed
C12 Sales processes the following personal information:
Personal information is kept in the following forms:
Notification
The needs we have for processing personal data are recorded on the public register maintained by the Information Commissioner. We notify and renew our notification on an annual basis as the law requires.
If there are any interim changes, these will be notified to the Information Commissioner within 28 days.
The name of the Data Controller within our organisation as specified in our notification to the Information Commissioner is Jacob N. Cook.
Policy Implementation
To meet our responsibilities all persons dealing with personal information will:
We will ensure that:
Data Security
Personal information will be kept safe in the following ways:
Data Destruction
All personal data is disposed of safely using the following method:
Breach
Any unauthorised disclosure of personal data to a third party by an employee or other staff member may result in disciplinary proceedings.
If there are any other breaches of this policy, the Data Controller will conduct a full investigation and recommend remedial action to be taken to avoid the breach re-occurring.
Subject Access Requests
Anyone whose personal information we process has the right to know:
They also have the right to prevent processing of their personal data in some circumstances and the right to correct, rectify, block or erase information regarded as wrong.
Individuals have a right under the Act to access certain personal data being kept about them on computer and certain files. Any person wishing to exercise this right should apply in writing to The Data Controller, C12 Sales, Waverley House, Waverley Road, Huddersfield, HD1 5NA.
We may make a charge of £10 on each occasion access is requested.
We may also require proof of identity before access is granted. The following forms of ID will be required:
Queries about handling personal information will be dealt with swiftly and politely.
We will aim to comply with requests for access to personal information as soon as possible, but will ensure it is provided within the 40 days required by the Act from receiving the written request (and relevant fee).
Review
This policy will be reviewed at intervals of 1 year to ensure it remains up to date and compliant with the law.